There are many different metrics and abbreviations floating around in today's startup world. The more important it is to understand which specific metrics are relevant for your startup to keep track of. On top of that, industry benchmarks act as a helpful guideline to understand the actual metrics' impact.
🔖 Contents on this page:
- SaaS Startups
- Framework to evaluate SaaS companies
- Marketplace Startups
- Framework to evaluate marketplace companies
- Prioritization of Metrics
- 📚 Useful sources
SaaS Startups
Overview of key metrics for SaaS companies, divided into 4. categories.
Framework to evaluate SaaS companies
Marketplace Startups
Overview of relevant metrics for companies that operate as a marketplace.
Framework to evaluate marketplace companies
Prioritization of Metrics
Northstar Metrics - Northstar metrics measure the delivered value as opposed to just the price that was paid (e.g. MRR, paid seats).
Good Northstars are the ones which measure value in bulk (e.g. MAU, DAU, messages sent).
Even better Northstars indicate if product-market fit was reached with a customer (e.g. messages sent within 30 days of signup).
Examples:
- Spotify - Time spent listening
- Airbnb - Number of nights booked
- Slack - Daily active users
- Whatsapp - Number of messages sent
📚 Useful sources
SaaS
Marketplaces
Thoughts? Feedback? Something missing? Please let us know: damian.zaker@b2venture.vc